Privacy Policy for Trvl Bestie
Effective Date: July 28, 2025
Trvl Bestie B.V. (company registration number 000059837721; VAT number NL005078947B24) ("Trvl Bestie," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and associated services (the "Platform").
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
Trvl Bestie is a women-only travel companion platform designed to connect adult women who wish to travel safely and confidently. Headquartered in the Netherlands, we operate as a data controller under the General Data Protection Regulation (GDPR) and follow internationally recognized privacy and data protection standards.
This Privacy Policy applies to all users globally. However, if you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), additional GDPR-specific rights and obligations apply (see Section 8).
For privacy-related inquiries, contact: [email protected]
We may collect and process the following personal data:
We do not store full credit card data.
We use your personal data to:
If you consent to receive marketing communications, you may withdraw that consent at any time through your profile settings or by clicking the "unsubscribe" link in our emails.
We use your personal data to:
We rely on the following legal grounds:
We may share your data with:
We do not sell your personal data to third parties.
We may share your data with:
We do not sell your personal data to third parties.
We retain personal data as long as necessary to:
Retention periods include:
We retain personal data as long as necessary to:
KYC data is retained in line with regulatory requirements, typically for five (5) years after account closure.
We host our services on Microsoft Azure, using:
Biometric data collected for identity verification (e.g., facial recognition images) is encrypted, stored separately from general profile data, and processed solely for compliance and fraud-prevention purposes. Access to this data is strictly limited to authorized personnel under audit control.
We regularly audit our security practices and take appropriate technical and organizational measures to protect your data.
In the event of a data breach that may affect your rights or freedoms, we will notify the relevant supervisory authority within 72 hours, and inform you without undue delay in accordance with Articles 33 and 34 of the GDPR.
We host our services on Microsoft Azure, using:
We regularly audit our security practices and take appropriate technical and organizational measures to protect your data.
All users have the ability to delete their account directly through the Trvl Bestie mobile app. This feature is accessible within the user settings and meets the requirements set by app marketplaces such as Apple or Google.
When a user deletes their account, all associated personal data is permanently and irreversibly deleted. This includes profile information, chat history, and verification documents, except as required to comply with legal obligations (e.g., regulatory retention periods for financial and identity verification data).
Depending on your jurisdiction, you may have the following rights:
To exercise any of these rights, contact [email protected].
All users have the ability to delete their account directly through the Trvl Bestie mobile app. This feature is accessible within the user settings and meets the requirements set by app marketplaces such as Apple or Google.
When a user deletes their account, all associated personal data is permanently and irreversibly deleted. This includes profile information, chat history, and verification documents, except as required to comply with legal obligations (e.g., regulatory retention periods for financial and identity verification data).
Depending on your jurisdiction, you may have the following rights:
To exercise any of these rights, contact [email protected].
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or adequacy decisions to protect your privacy rights.
We use cookies and similar technologies to:
Where required by law, we obtain your consent before placing non-essential cookies. You may manage cookie preferences in your browser settings.
Our Platform is not intended for individuals under 18. We do not knowingly collect personal data from children. As part of our KYC verification, all users are required to submit official identification to confirm their age. If we learn that we have inadvertently collected personal data from a minor, we will delete it promptly and take steps to block further access.
Our Platform is not intended for individuals under 18. We do not knowingly collect personal data from children. If we learn that we have, we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated to you by email or by notice on our Platform. The "Effective Date" will always reflect the latest version.
If you have questions about this Privacy Policy or your personal data, contact us at:
TRVL Bestie B.V.
[email protected]
By using Trvl Bestie, you acknowledge that you have read and understood this Privacy Policy.